Hyosung ITX (KRX: 094280) signed a CS infrastructure development contract with CJ Hello and built “xtrmSolution,” a system to assist a customer contact center with real-time speech recognition technology. xtrmSolution is an AI-based service to help call center agents provide proper answers to enquiries from consumers by performing real-time voice recognition and analysis of conversations with customers. This solution converts recorded audio of customer interactions into texts, analyses th...